Online Assistance is a special service for registered BIT students who follow online courses in this Virtual Learning Environment. Students can use this service to find answers for both academic and non-academic problems encountered when they access courses.
There are full time facilitators for Year 1 and Year 2 courses. You can contact them through VLE by sending messages or posting your problems in respective forums. We encourage you, to post messages in forums rather than sending individual messages.
There are two forums on top of each course, which allow you to ask course related questions. (Please check other forums and postings before you post messages).
There are course coordinators (Teachers) and course developers assigned for each course. You can interact with them through online activities.
There is also the FAQ which helps you to find answers for frequently asked questions. Please access them before you ask questions.
Regarding system related questions, you can send messages to the VLE Administrator here.
If you are unable to find answers in any of the above methods, you can contact the e-Learning Center during the working hours of working days.
Contact : +94112158948